Yearly Archives: 2007

links for 2007-12-29

Thank You!

As we end 2007, and look forward to 2008 (a year that may have a number of surprises in store for philanthropy), I want to extend my heartfelt thanks to the many readers of Tactical Philanthropy.

When I started this blog in October of 2006, I had a lot of hope that people might want to hear what I had to say. But I never guessed that such a vibrant community would gather here to share their ideas. I love writing this blog. I am amazed at how in this digital world in which we live, I can pound out a couple thousand words on my computer and between you and I, we can inspire young men in Africa to dance, board members to fight, journalists to rant, and debates to rage. The secret to all this is not me, it is you. In October 2006, I was standing here talking just as I am now. The difference is that today thousands of people are reading, forwarding, commenting and talking about the discussion unfolding here.

Does blogging by itself make a difference or is it a waste of time? I think ideas are always the things that change the world. But only if they spread. Thanks for joining in this grand discussion and helping spread these ideas.

2008 is gonna be fun.

links for 2007-12-28

More Google Finance for Nonprofits

Someone at Google.org read my posts (here and here) about nonprofit information being available within Google Finance and invited me to meet with them early next month. If you have any thoughts you’d like me to share with them, shoot me an email or leave a comment.

Checking back on the Red Cross discussion I started on the Google Finance discussion board, I found a new reply. I commend the Red Cross employees who have taken a shot at my question of how they know if they are effective, but I’m a little shocked that so far the organization has be unable to provide even minor information related to whether they do a good job. “Hard Nose Philanthropy” is on the rise, nonprofits need to be able to answer a simple question like “Tell me how you know if you’re being effective”.

Does anyone know of any other discussions on Google Finance nonprofit discussion boards? Here’s the new reply from the Red Cross:

From: ike.pig@gmail.com - view profile Date: Wed, Dec 26 2007 7:36 am

Hello — this is Ike, and I am a regional communicator for the Red
Cross.  I stumbled across this over the holiday break.

I understand what you are talking about, with regards to our internal
measure of “effectiveness.”  Unfortunately, you’re asking us the
equivalent of choosing a favorite child.

Such a metric would be arbitrary, and could be easily fashioned to
highlight whichever line of service we wished to justify.  In doing
so, number-crunchers would ask the question “Why in heck is Red Cross
involved in things that AREN’T as high-payoff as _______?”  Just look
at the numbers.  Why be involved in disaster relief when blood
provides the higher “impact?”  Or vice versa?

We’re dealing with two different dynamics here.  As a large multi-
purpose humanitarian organization, we’ve got a tradition being
involved in a number of different activities.  Disaster, blood,
service to armed forces, preparedness, first aid/safety, and some of
the international initiatives Maura described.  Whether we like it or
not, there is a significant slice of America that expects the Red
Cross to play a role in each of those arenas.  Public expectation
drives part of our mission.  In some circumstances, we have made a
promise to be there (like immediate disaster relief).  In others, we
end up getting involved because people think that’s what we’re
supposed to do, and no one else is stepping up (like the Safe and Well
website partnership.)

The second dynamic is our volunteers.  Some only have an interest in
disaster.  Some only want to teach first aid classes.  Some want to
volunteer to drive needed units of blood from the storage centers to
the hospitals.  As a volunteer-led group, we’d alienate so many people
who are truly volunteering their time to make it all work.

Are you really asking us to pick the one most effective line of
service, and do that to the exclusion of the rest?  Because applying a
universal metric to all the lines of service is an invitation to
starting feeding some and starving others.  That would be akin to
comparing the costs of helping 10 families in an apartment fire versus
10 single-home families spread out on different nights.  Yes, one is
more “cost-effective.”  That doesn’t mean it’s time to abandon the
rest.

I think the key element you are dancing around here is the way we
handle donations.  If someone wants to donate just to local fires in
their local chapter jurisdiction, we can assure that happens.  If
someone wants to donate just to Services to Armed Forces, their wishes
are respected and followed through.  We look at the business model of
each of those lines differently, asking first “Are we meeting this
mission?” and “Can we meet it more efficiently another way?”

From: sstannard-stock@ensemblecapital.com - view profile Date: Thurs, Dec 27 2007 8:28 am

Thanks so much for jumping into the conversation. I’m not asking you
to choose anything. I’m just asking how the Red Cross tracks whether
you’re doing a good job.

For example, at my firm, Ensemble Capital Management we look at hard
numbers like revenue growth, assets under management and assets per
client. We also look at softer measures like visibility in the media
and online, depth of relationships with referral sources, and client
satisfaction. You can put good numbers on the first set, but not on
the second.

All I’m asking the Red Cross is how do you know if you are doing a
good job? What do you track? And how do you compare yourself? For
instance, what if I asked you why my money could do more good by
donating it to you than donating it to another similar organization or
even to FEMA? If an investor or prospective client asked me why I
thought that Ensemble was a better investment or firm to hire than our
competitors, I could speak to the issue for hours, citing both hard
data and soft qualities. I’m just asking the Red Cross the same
question.

Lessons for Philanthropists

Social Venture Partners has been publishing a list of 10 Things We’d Like to Tell Every New Philanthropist on the SVP Blog. With permission from Paul Shoemaker, I’m republishing the lessons here. I think there is a lot of philanthropic knowledge currently concentrated in the hands of institutional funders. SVP is setting a great example by sharing what they know with the general public.

SVP makes the following note about the lessons: “This is written in the spirit of sharing knowledge and helping philanthropists be more effective. Every mistake articulated here has been made by all of us. The intent is not to preach a one-size-fits-all formula or to be arrogant in our viewpoints. Our sincere hope is that it will encourage reflection and stimulate lots of feedback, criticism, and conversation.”

Each lessons opens with a title that paraphrases a common misperception or mistake (you can find lesson #1 here).

Lesson #2 – “It is clear this non-profit needs my support more than the other. This non-profit might not survive without my contribution and that other non-profit has plenty of money.”

There are certainly times where urgent financial need is the right criteria for making a grant decision. But just as often it is not. When presented with this scenario, consider some questions – why are they in such dire need? Why are they so low on cash? Should I fund organizations based on financial urgency or on positive impact? Sometimes a non-profit might be in that circumstance because of poor cash planning, questionable program effectiveness, or ineffective fund development. The point is not to categorically reject or approve giving to an organization in need, but to take a little time to understand why that is the case.

On the flip side, philanthropists will sometimes shy away from funding successful non-profits with a strong financial position because they don’t “need” it as much. But why would we punish successful organizations? Isn’t that what we want? Organizations doing great work, with effective programs, and that have the ability to sustain and maintain funding over time.

Lastly, there can be a tendency for philanthropists to fund need instead of impact because one organization’s mission is more compelling than another’s. We all want to give to what we care deeply about and there is nothing wrong with that. While difficult to measure, at the end of the day the reason to contribute to a non-profit is to get improved academic outcomes, fewer teen pregnancies, a cleaner environment, and other positive changes in our world.

Lesson #3 – “I need to be careful to not let the non-profit get too dependent on my contributions”

Logically, how does discontinuing funding to a non-profit make them more “independent” or “less dependent”? There is a reality for most non-profits – they depend on funders (corporate, individual, public) for some or much of their revenue. To the degree that they have fee-for-service, or earned income revenue streams, they can become less dependent on philanthropic sources of funding. But discontinuing their funding is not an action that prevents or reduces their dependency per se. If a funder wants to improve a non-profit’s independence and long-term sustainability, they can focus on capacity building, longer-term and bigger grants, investing in outcomes systems, etc.

On a related topic – sometimes funders / philanthropists will be less likely to give to a non-profit with a strong net asset position, because “they are already financially strong enough and some other org needs my money more.” Yes, there is such a thing as too cash rich (e.g. more than 1-2 year’s annual budget amount held in Net Assets), but a non-profit’s net assets are its working capital, its investment capital, its buffer against the ups and downs of running any organization. It’s not money “just sitting around, doing nothing.”

Lesson #4: “The non-profit needs to be run more like a business and set specific goals …”

Like a lot of things in life, it depends on what you mean by the words “run like a business.” Sometimes the expression is used inappropriately and ignorant of the unique issues a non-profit faces. Three simple examples: 1) in most situations in the non-profit world, the “end customer” does not buy the product or service, 2) the usual economies of scale are often not present for non-profit direct service organizations, and 3) there is no clear “market signal” like earnings per share to guide and optimize where capital flows; in fact sometimes money can run away from successful non-profits because they don’t “need” it as much. Non-profits don’t need to be “run like a business” when it comes to mission, effectiveness and resource allocation, etc.

But when it comes to efficiency, operational processes, measurement, etc., non-profit organizations can learn important lessons from private sector business (and some certainly have). No matter how fuzzy or grey the social outcomes are, measurement is important.  How else do you know if you are realizing your mission? Areas like how to…do strategic planning, build financial / cash planning scenarios and tools, hire and retain quality staff…are all examples of domains where running a non-profit more like a business does make sense. In the end, the only reason to do so is to help the non-profit increase its capacity to be effective at achieving its mission.

P.S. By the way, private sector businesses could learn a lot from non-profits as well, but that’s another future topic altogether.

Lesson #5 — “I think philanthropists that are public and visible are just showing off with their money”

There are cases where that is true and certainly it’s a personal decision about how public or private to be about one’s philanthropy. More often than not, someone being more public or visible about their philanthropy is done for a reason, i.e. to show leadership and commitment to a particular cause. And to do so as a means to an end, to help raise more philanthropic capital. This is true especially for newer organizations and causes.

Like most things in this world in we each invest, we want to know who we are investing in (not just what). And knowing who the other “investors” are is an important signal that may guide our own decisions. Visible philanthropy might occasionally be motivated by arrogance, but more often it’s a signal of public leadership and commitment.

Paul S.

P.S. A lot of those people that are the most visible in their philanthropy in one realm are also very private or anonymous in other areas of their giving.

links for 2007-12-27

Philanthropy Job

From the Tactical Philanthropy Job Board:

Manager, Strategic Initiatives
The Center for Effective Philanthropy

Reporting directly to the President, the Manager, Strategic Initiatives will manage an exciting new research project working with one of the nation’s foremost foundations to understand the experiences of those affected by its work. This is an essential role that has been created due to a unique partnership opportunity and encompasses a broad set of responsibilities requiring analytic skills, client relationship experience and project management capabilities. The Manager, Strategic Initiatives will develop and lead a critical pilot project using a combination of quantitative and qualitative research skills, strategy consulting tools, and survey design methodology.

You can learn more about this job here and find more philanthropy industry jobs on the Tactical Philanthropy Job Board. Nonprofit and for-profit organizations focused on social benefit can tap into the talented Tactical Philanthropy readership by listing their job openings.

Philanthropy Job

From the Tactical Philanthropy Job Board:

 

President
Charity Navigator

Charity Navigator, America’s largest and most-utilized evaluator of charities, seeks an experienced full-time President to lead us into a new era of expansion and growth.

Founded in 2001, Charity Navigator has become the nation’s largest and most utilized evaluator of charities. The mission of the organization is to guide intelligent giving, helping charitable givers make informed decisions by providing financial information on over 5300 charities. The charities we evaluate represent nearly 80% of all dollars donated by individuals in the United States. Easy access to this information is critical so we make the service available to the public free of charge. By guiding intelligent giving, our goal is to advance a more effective and responsive philanthropic marketplace.

You can learn more about this job here and find more philanthropy industry jobs on the Tactical Philanthropy Job Board. Nonprofit and for-profit organizations focused on social benefit can tap into the talented Tactical Philanthropy readership by listing their job openings.

Foundation Job

From the Tactical Philanthropy Job Board:

Knight Foundation seeks an Online Community Manager to be based in our Miami, Florida office, reporting to the Vice President of Communications.

Play a key role in creating a vibrant online discussion community for Knight Foundation and shape it into the premier digital presence focused on journalism excellence, communities and systemic, transformational change. Help establish the foundation as the leading provocateur for community transformation in the digital age. This position serves as Knight’s eyes, ears and – in cooperation with other Knight staff – voice in the blogosphere. You will attract, facilitate and moderate user-generated content on all foundation web sites. Your goal will be to increase awareness about the foundation’s mission among bloggers and build and sustain engagement of Knight’s online community.

You can learn more about this job here and find more philanthropy industry jobs on the Tactical Philanthropy Job Board. Nonprofit and for-profit organizations focused on social benefit can tap into the talented Tactical Philanthropy readership by listing their job openings.

links for 2007-12-25