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	<title>Comments on: Using Your Head &amp; Your Heart in Philanthropy</title>
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		<title>By: Ginny Deerin</title>
		<link>http://www.tacticalphilanthropy.com/2009/12/using-your-head-your-heart-in-philanthropy/comment-page-1#comment-8409</link>
		<dc:creator>Ginny Deerin</dc:creator>
		<pubDate>Wed, 16 Dec 2009 20:17:51 +0000</pubDate>
		<guid isPermaLink="false">http://tacticalphilanthropy.com/2009/12/using-your-head-your-heart-in-philanthropy#comment-8409</guid>
		<description>As someone who has raised more than $100 million in philanthropy over 30 years, I&#039;ve come to realize that every donor prospect is different.  The key is to figure out what motivates the prospect.  

Just last week I had one prospect say to me, &quot;I don&#039;t need any eye candy - just give me the facts.&quot;  And another who said, &quot;I want to go see the program, I don&#039;t need your information packet.&quot;

The posts here have been addressing right/left brains.  My experience tells me that MOST are engaged when we tug on both sides.  But there is a third &quot;turn on&quot; and that&#039;s P&amp;I -the power and influence factor.  I think this shows up most in political contributions but don&#039;t count it out in other fields.</description>
		<content:encoded><![CDATA[<p>As someone who has raised more than $100 million in philanthropy over 30 years, I&#8217;ve come to realize that every donor prospect is different.  The key is to figure out what motivates the prospect.  </p>
<p>Just last week I had one prospect say to me, &#8220;I don&#8217;t need any eye candy &#8211; just give me the facts.&#8221;  And another who said, &#8220;I want to go see the program, I don&#8217;t need your information packet.&#8221;</p>
<p>The posts here have been addressing right/left brains.  My experience tells me that MOST are engaged when we tug on both sides.  But there is a third &#8220;turn on&#8221; and that&#8217;s P&amp;I -the power and influence factor.  I think this shows up most in political contributions but don&#8217;t count it out in other fields.</p>
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		<title>By: Anisha Chablani</title>
		<link>http://www.tacticalphilanthropy.com/2009/12/using-your-head-your-heart-in-philanthropy/comment-page-1#comment-8405</link>
		<dc:creator>Anisha Chablani</dc:creator>
		<pubDate>Tue, 15 Dec 2009 22:16:48 +0000</pubDate>
		<guid isPermaLink="false">http://tacticalphilanthropy.com/2009/12/using-your-head-your-heart-in-philanthropy#comment-8405</guid>
		<description>I love the conversation and do appreciate that there seems to be some agreement on striking a balance.  

For me philanthropy should be driven by the heart...the desire to invest in and to see something different and better in the world where we have failed as communities and human beings to take care of each other, the environment, etc...

Also, for me,  organizations and practitioners doing the work should do it from the heart and from a strong commitment and passion to actually do whatever it takes to make change possible in the world and for those we serve.

Therefore, if the desire to give and to do is driven by the heart and by truly wanting the changes we seek...the rigor of ensuring that we make logical and thoughtful decisions, have strategy , theory and intention driving our work, and make sure we are having impact by measuring our effectiveness is not at all about head decisions.  

It is the truest form of giving and doing from the heart.  It is about honoring and respecting those we serve enough to actually make a difference or get better as organizations and funders so that we can.</description>
		<content:encoded><![CDATA[<p>I love the conversation and do appreciate that there seems to be some agreement on striking a balance.  </p>
<p>For me philanthropy should be driven by the heart&#8230;the desire to invest in and to see something different and better in the world where we have failed as communities and human beings to take care of each other, the environment, etc&#8230;</p>
<p>Also, for me,  organizations and practitioners doing the work should do it from the heart and from a strong commitment and passion to actually do whatever it takes to make change possible in the world and for those we serve.</p>
<p>Therefore, if the desire to give and to do is driven by the heart and by truly wanting the changes we seek&#8230;the rigor of ensuring that we make logical and thoughtful decisions, have strategy , theory and intention driving our work, and make sure we are having impact by measuring our effectiveness is not at all about head decisions.  </p>
<p>It is the truest form of giving and doing from the heart.  It is about honoring and respecting those we serve enough to actually make a difference or get better as organizations and funders so that we can.</p>
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		<title>By: Andrew Niklaus</title>
		<link>http://www.tacticalphilanthropy.com/2009/12/using-your-head-your-heart-in-philanthropy/comment-page-1#comment-8404</link>
		<dc:creator>Andrew Niklaus</dc:creator>
		<pubDate>Tue, 15 Dec 2009 17:15:43 +0000</pubDate>
		<guid isPermaLink="false">http://tacticalphilanthropy.com/2009/12/using-your-head-your-heart-in-philanthropy#comment-8404</guid>
		<description>Great crossroads for two schools of thought to intersect.  I think Isaac makes some strong points.  As with all things, understanding your audience is the best way to move the needle.  This is true with the target populations we serve, the staff we supervise, our board members and funders.  The use of a powerful story cannot be underestimated.  In fact, when I talk to funders I use pictures and stories.  Statistics are the cornerstone, but they can be placed strategically to get the desired result.  If the data comes first, say in a proposal, once that grant is rewarded, the stories about the struggles and triumphs of your target population keeps them coming back for more.  In this example, come for the data, stay for the impact.  

We are human beings, and as such are moved by a holistic representation of the human experience.  That is why we respond to art, music books - and why we respond to a story like Rokia&#039;s.  Her story moves us along the spectrum of human emotion.  But, emotion is fickle, and quickly looks for other Rokia&#039;s to feed its need.  This is why the balancing force of logic, stats and data is so critical to building long-term relationships with emotionally-grounded funders.

Thanks, Sean.  Interesting post.</description>
		<content:encoded><![CDATA[<p>Great crossroads for two schools of thought to intersect.  I think Isaac makes some strong points.  As with all things, understanding your audience is the best way to move the needle.  This is true with the target populations we serve, the staff we supervise, our board members and funders.  The use of a powerful story cannot be underestimated.  In fact, when I talk to funders I use pictures and stories.  Statistics are the cornerstone, but they can be placed strategically to get the desired result.  If the data comes first, say in a proposal, once that grant is rewarded, the stories about the struggles and triumphs of your target population keeps them coming back for more.  In this example, come for the data, stay for the impact.  </p>
<p>We are human beings, and as such are moved by a holistic representation of the human experience.  That is why we respond to art, music books &#8211; and why we respond to a story like Rokia&#8217;s.  Her story moves us along the spectrum of human emotion.  But, emotion is fickle, and quickly looks for other Rokia&#8217;s to feed its need.  This is why the balancing force of logic, stats and data is so critical to building long-term relationships with emotionally-grounded funders.</p>
<p>Thanks, Sean.  Interesting post.</p>
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		<title>By: Bridget Laird</title>
		<link>http://www.tacticalphilanthropy.com/2009/12/using-your-head-your-heart-in-philanthropy/comment-page-1#comment-8403</link>
		<dc:creator>Bridget Laird</dc:creator>
		<pubDate>Tue, 15 Dec 2009 16:37:16 +0000</pubDate>
		<guid isPermaLink="false">http://tacticalphilanthropy.com/2009/12/using-your-head-your-heart-in-philanthropy#comment-8403</guid>
		<description>Sean,
The quote you included from Mr. Damasio, “Not long ago people thought of emotions as old stuff, as just feelings — feelings that had little to do with rational decision making, or that got in the way of it. Now that position has reversed. We understand emotions as practical action programs that work to solve a problem, often before we’re conscious of it. These processes are at work continually, in pilots, leaders of expeditions, parents, all of us” is exactly why WINGS is in the business we are in. We value the importance of social and emotional education. So we obviously understand the importance of emotions. 

With that being said, I agree that there has to be a healthy balance when giving. You obviously want to give to people that are truly making a difference. I also hope Isaac’s theory proves to be sure. It makes sense.</description>
		<content:encoded><![CDATA[<p>Sean,<br />
The quote you included from Mr. Damasio, “Not long ago people thought of emotions as old stuff, as just feelings — feelings that had little to do with rational decision making, or that got in the way of it. Now that position has reversed. We understand emotions as practical action programs that work to solve a problem, often before we’re conscious of it. These processes are at work continually, in pilots, leaders of expeditions, parents, all of us” is exactly why WINGS is in the business we are in. We value the importance of social and emotional education. So we obviously understand the importance of emotions. </p>
<p>With that being said, I agree that there has to be a healthy balance when giving. You obviously want to give to people that are truly making a difference. I also hope Isaac’s theory proves to be sure. It makes sense.</p>
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		<title>By: Sean Stannard-Stockton</title>
		<link>http://www.tacticalphilanthropy.com/2009/12/using-your-head-your-heart-in-philanthropy/comment-page-1#comment-8402</link>
		<dc:creator>Sean Stannard-Stockton</dc:creator>
		<pubDate>Tue, 15 Dec 2009 15:57:51 +0000</pubDate>
		<guid isPermaLink="false">http://tacticalphilanthropy.com/2009/12/using-your-head-your-heart-in-philanthropy#comment-8402</guid>
		<description>Great points Issac. I hope you&#039;re right about larger asks (your theory certainly makes sense). My hope in highlighting the study is that people who care about social investing realize that they can&#039;t just boil everything down to a spreadsheet and expect money to flow. Removing emotions from giving is a recipe for disaster.</description>
		<content:encoded><![CDATA[<p>Great points Issac. I hope you&#8217;re right about larger asks (your theory certainly makes sense). My hope in highlighting the study is that people who care about social investing realize that they can&#8217;t just boil everything down to a spreadsheet and expect money to flow. Removing emotions from giving is a recipe for disaster.</p>
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		<title>By: Isaac Castillo</title>
		<link>http://www.tacticalphilanthropy.com/2009/12/using-your-head-your-heart-in-philanthropy/comment-page-1#comment-8401</link>
		<dc:creator>Isaac Castillo</dc:creator>
		<pubDate>Tue, 15 Dec 2009 15:54:12 +0000</pubDate>
		<guid isPermaLink="false">http://tacticalphilanthropy.com/2009/12/using-your-head-your-heart-in-philanthropy#comment-8401</guid>
		<description>After reading the original 2007 paper in it&#039;s entirety, I have some thoughts......

1) Although I agree that the findings are fascinating, I do think caution should be taken generalizing their findings to the larger philanthropic community.  The study focused on small amounts ($5). 

2)  My own theory is that emotional (identifiable) pleas for donations are very effective when asking for small amounts (somewhere under $1,000) - but that when pleas for larger amounts are made, some combination of emotional (identifiable) and statistical information are more effective.   More money means people get more involved, and tend to want more information, so the emotional appeals have less overall effect.  Again, this is my theory - still looking for some research to back this up. 

3)  I think this does point to the need for all nonprofits to think about audience for their asks.   Something my communication background has taught me is that there is no one &#039;magic&#039; way to deliver a message.  The audience plays a large role - so nonprofits should have multiple ways to ask for funding.  And philanthropists shoudl be aware that these asks can be spun in many different ways.  

Thanks for linking to the original study Sean - GREAT piece of research that I think everyone should read.</description>
		<content:encoded><![CDATA[<p>After reading the original 2007 paper in it&#8217;s entirety, I have some thoughts&#8230;&#8230;</p>
<p>1) Although I agree that the findings are fascinating, I do think caution should be taken generalizing their findings to the larger philanthropic community.  The study focused on small amounts ($5). </p>
<p>2)  My own theory is that emotional (identifiable) pleas for donations are very effective when asking for small amounts (somewhere under $1,000) &#8211; but that when pleas for larger amounts are made, some combination of emotional (identifiable) and statistical information are more effective.   More money means people get more involved, and tend to want more information, so the emotional appeals have less overall effect.  Again, this is my theory &#8211; still looking for some research to back this up. </p>
<p>3)  I think this does point to the need for all nonprofits to think about audience for their asks.   Something my communication background has taught me is that there is no one &#8216;magic&#8217; way to deliver a message.  The audience plays a large role &#8211; so nonprofits should have multiple ways to ask for funding.  And philanthropists shoudl be aware that these asks can be spun in many different ways.  </p>
<p>Thanks for linking to the original study Sean &#8211; GREAT piece of research that I think everyone should read.</p>
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		<title>By: Sean Stannard-Stockton</title>
		<link>http://www.tacticalphilanthropy.com/2009/12/using-your-head-your-heart-in-philanthropy/comment-page-1#comment-8399</link>
		<dc:creator>Sean Stannard-Stockton</dc:creator>
		<pubDate>Tue, 15 Dec 2009 15:07:12 +0000</pubDate>
		<guid isPermaLink="false">http://tacticalphilanthropy.com/2009/12/using-your-head-your-heart-in-philanthropy#comment-8399</guid>
		<description>Jeff, I think you can do both too. But I think it would be naive for us who care about social investing to ignore the potential danger of Left-Brain thinking to the empathetic process. A good Left-Brain thinker has to keep data like the Rokia study in mind when thinking about the social investment movement!</description>
		<content:encoded><![CDATA[<p>Jeff, I think you can do both too. But I think it would be naive for us who care about social investing to ignore the potential danger of Left-Brain thinking to the empathetic process. A good Left-Brain thinker has to keep data like the Rokia study in mind when thinking about the social investment movement!</p>
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		<title>By: Jeff Mason</title>
		<link>http://www.tacticalphilanthropy.com/2009/12/using-your-head-your-heart-in-philanthropy/comment-page-1#comment-8398</link>
		<dc:creator>Jeff Mason</dc:creator>
		<pubDate>Tue, 15 Dec 2009 14:52:32 +0000</pubDate>
		<guid isPermaLink="false">http://tacticalphilanthropy.com/2009/12/using-your-head-your-heart-in-philanthropy#comment-8398</guid>
		<description>Would it be a good thing to see an increase in giving and a decrease in our ability to address the social issues we face?  I don&#039;t think we should focus on increased or decreased giving.  We should focus on helping those in need.  If giving with your head results in a decrease in funding and an increase in impact then I&#039;d be ok with that.

Also, I don&#039;t think its a one or the other proposition.  I think you can give with your head and feel good about it.  In fact, I think you can feel better your giving if it is done intelligently.</description>
		<content:encoded><![CDATA[<p>Would it be a good thing to see an increase in giving and a decrease in our ability to address the social issues we face?  I don&#8217;t think we should focus on increased or decreased giving.  We should focus on helping those in need.  If giving with your head results in a decrease in funding and an increase in impact then I&#8217;d be ok with that.</p>
<p>Also, I don&#8217;t think its a one or the other proposition.  I think you can give with your head and feel good about it.  In fact, I think you can feel better your giving if it is done intelligently.</p>
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		<title>By: Sean Stannard-Stockton</title>
		<link>http://www.tacticalphilanthropy.com/2009/12/using-your-head-your-heart-in-philanthropy/comment-page-1#comment-8375</link>
		<dc:creator>Sean Stannard-Stockton</dc:creator>
		<pubDate>Thu, 10 Dec 2009 22:12:28 +0000</pubDate>
		<guid isPermaLink="false">http://tacticalphilanthropy.com/2009/12/using-your-head-your-heart-in-philanthropy#comment-8375</guid>
		<description>Hi John,
Thanks for your kind comment. I look forward to checking out your website!</description>
		<content:encoded><![CDATA[<p>Hi John,<br />
Thanks for your kind comment. I look forward to checking out your website!</p>
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		<title>By: Sean Stannard-Stockton</title>
		<link>http://www.tacticalphilanthropy.com/2009/12/using-your-head-your-heart-in-philanthropy/comment-page-1#comment-8374</link>
		<dc:creator>Sean Stannard-Stockton</dc:creator>
		<pubDate>Thu, 10 Dec 2009 22:11:37 +0000</pubDate>
		<guid isPermaLink="false">http://tacticalphilanthropy.com/2009/12/using-your-head-your-heart-in-philanthropy#comment-8374</guid>
		<description>Melinda, your comment makes intuitive sense to me, except that the Rokia study found that adding stats to the Rokia story (ie. presenting the &quot;two sides&quot;) still negatively effected the amount people gave.

I want to believe that your suggestion is right. But it seems that there is a paradox at work here.</description>
		<content:encoded><![CDATA[<p>Melinda, your comment makes intuitive sense to me, except that the Rokia study found that adding stats to the Rokia story (ie. presenting the &#8220;two sides&#8221;) still negatively effected the amount people gave.</p>
<p>I want to believe that your suggestion is right. But it seems that there is a paradox at work here.</p>
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		<title>By: John Esterle</title>
		<link>http://www.tacticalphilanthropy.com/2009/12/using-your-head-your-heart-in-philanthropy/comment-page-1#comment-8373</link>
		<dc:creator>John Esterle</dc:creator>
		<pubDate>Thu, 10 Dec 2009 22:05:25 +0000</pubDate>
		<guid isPermaLink="false">http://tacticalphilanthropy.com/2009/12/using-your-head-your-heart-in-philanthropy#comment-8373</guid>
		<description>Sean,  thank you for your great post.  I first read your article in The Chronicle of Philanthropy, which led me here. I&#039;m glad to see you raise up this issue in such a prominent way as the interplay of thinking and emotion and how it affects decision making is a central, ongoing question for the foundation I lead, The Whitman Institute. Given the themes you explore in this post,  I invite you to visit  thewhitmaninstitute.org  

Anyway,  I applaud you focusing on this theme and highlighting its importance in relation to philanthropy.  I&#039; m also glad to have  discovered your blog!</description>
		<content:encoded><![CDATA[<p>Sean,  thank you for your great post.  I first read your article in The Chronicle of Philanthropy, which led me here. I&#8217;m glad to see you raise up this issue in such a prominent way as the interplay of thinking and emotion and how it affects decision making is a central, ongoing question for the foundation I lead, The Whitman Institute. Given the themes you explore in this post,  I invite you to visit  thewhitmaninstitute.org  </p>
<p>Anyway,  I applaud you focusing on this theme and highlighting its importance in relation to philanthropy.  I&#8217; m also glad to have  discovered your blog!</p>
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		<title>By: Melinda Lewis</title>
		<link>http://www.tacticalphilanthropy.com/2009/12/using-your-head-your-heart-in-philanthropy/comment-page-1#comment-8372</link>
		<dc:creator>Melinda Lewis</dc:creator>
		<pubDate>Thu, 10 Dec 2009 17:44:36 +0000</pubDate>
		<guid isPermaLink="false">http://tacticalphilanthropy.com/2009/12/using-your-head-your-heart-in-philanthropy#comment-8372</guid>
		<description>Obviously your blog is about philanthropy, so I&#039;ll be brief, but I just think it&#039;s an interesting line of inquiry, because we know from much accummulated evidence that it&#039;s the combination of emotional appeals and data-based evidence that drive policy decisions, too--both for elected officials and for advocates that we&#039;re trying to mobilize. In a variety of spheres, it seems, combining the two &quot;sides&quot; is our best path to action.</description>
		<content:encoded><![CDATA[<p>Obviously your blog is about philanthropy, so I&#8217;ll be brief, but I just think it&#8217;s an interesting line of inquiry, because we know from much accummulated evidence that it&#8217;s the combination of emotional appeals and data-based evidence that drive policy decisions, too&#8211;both for elected officials and for advocates that we&#8217;re trying to mobilize. In a variety of spheres, it seems, combining the two &#8220;sides&#8221; is our best path to action.</p>
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		<title>By: Sean Stannard-Stockton</title>
		<link>http://www.tacticalphilanthropy.com/2009/12/using-your-head-your-heart-in-philanthropy/comment-page-1#comment-8370</link>
		<dc:creator>Sean Stannard-Stockton</dc:creator>
		<pubDate>Thu, 10 Dec 2009 17:29:06 +0000</pubDate>
		<guid isPermaLink="false">http://tacticalphilanthropy.com/2009/12/using-your-head-your-heart-in-philanthropy#comment-8370</guid>
		<description>Sasha and Premal, thanks for adding your thoughts. I think your two orgs have a lot to teach the world on this particular issue.

Premal, just wanted to say how impressed I&#039;ve been with the way Kiva has been updating the website so quickly in response to the recent transparency debates.</description>
		<content:encoded><![CDATA[<p>Sasha and Premal, thanks for adding your thoughts. I think your two orgs have a lot to teach the world on this particular issue.</p>
<p>Premal, just wanted to say how impressed I&#8217;ve been with the way Kiva has been updating the website so quickly in response to the recent transparency debates.</p>
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		<title>By: Premal Shah</title>
		<link>http://www.tacticalphilanthropy.com/2009/12/using-your-head-your-heart-in-philanthropy/comment-page-1#comment-8367</link>
		<dc:creator>Premal Shah</dc:creator>
		<pubDate>Wed, 09 Dec 2009 23:05:56 +0000</pubDate>
		<guid isPermaLink="false">http://tacticalphilanthropy.com/2009/12/using-your-head-your-heart-in-philanthropy#comment-8367</guid>
		<description>Great post Sean.  I think you nailed it with: 

&quot;But if there is a way through this paradox, a way to encourage high levels of rationally informed giving, the path will be one that embraces both left-brain and right-brain functions.&quot;

With Kiva, my hope is that we can strive to create an incredibly data rich experience on a variety of lending opportunities while generating sufficient momentum to fight off disengagement / inaction.

Thanks for highlighting the study and the thoughtful post.</description>
		<content:encoded><![CDATA[<p>Great post Sean.  I think you nailed it with: </p>
<p>&#8220;But if there is a way through this paradox, a way to encourage high levels of rationally informed giving, the path will be one that embraces both left-brain and right-brain functions.&#8221;</p>
<p>With Kiva, my hope is that we can strive to create an incredibly data rich experience on a variety of lending opportunities while generating sufficient momentum to fight off disengagement / inaction.</p>
<p>Thanks for highlighting the study and the thoughtful post.</p>
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		<title>By: Sasha Dichter</title>
		<link>http://www.tacticalphilanthropy.com/2009/12/using-your-head-your-heart-in-philanthropy/comment-page-1#comment-8366</link>
		<dc:creator>Sasha Dichter</dc:creator>
		<pubDate>Wed, 09 Dec 2009 22:14:42 +0000</pubDate>
		<guid isPermaLink="false">http://tacticalphilanthropy.com/2009/12/using-your-head-your-heart-in-philanthropy#comment-8366</guid>
		<description>Sean, thank you for your great post and your shout-out to Acumen Fund.   For anyone interested in this topic, I heartily recommend &quot;A Whole New Mind: Why Right-Brainers Will Rule the Future&quot; by Daniel Pink.  

What I&#039;d say is that almost ALL giving decisions are emotional ones, and I&#039;m excited to see you bringing up this question.  In fact the most common mistake I see is leading with the left-brain and thinking that people will make &quot;rational&quot; philanthropic decisions.  (I put &quot;rational&quot; in quotes because I don&#039;t mean that the opposite of &quot;rational&quot; is &quot;irrational.&quot;  It might be &quot;personal&quot; or &quot;gut&quot; or &quot;instinctive&quot;.)

I&#039;m very interested in seeing the integration of left- and right-brain thinking and analysis in the discussion of philanthropy and philanthropist, so thanks for this post, and more soon.</description>
		<content:encoded><![CDATA[<p>Sean, thank you for your great post and your shout-out to Acumen Fund.   For anyone interested in this topic, I heartily recommend &#8220;A Whole New Mind: Why Right-Brainers Will Rule the Future&#8221; by Daniel Pink.  </p>
<p>What I&#8217;d say is that almost ALL giving decisions are emotional ones, and I&#8217;m excited to see you bringing up this question.  In fact the most common mistake I see is leading with the left-brain and thinking that people will make &#8220;rational&#8221; philanthropic decisions.  (I put &#8220;rational&#8221; in quotes because I don&#8217;t mean that the opposite of &#8220;rational&#8221; is &#8220;irrational.&#8221;  It might be &#8220;personal&#8221; or &#8220;gut&#8221; or &#8220;instinctive&#8221;.)</p>
<p>I&#8217;m very interested in seeing the integration of left- and right-brain thinking and analysis in the discussion of philanthropy and philanthropist, so thanks for this post, and more soon.</p>
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